Frequently asked questions

What people ask before hiring us. If your question is not here, write to us and we will add it.

About the company

Who is behind SIAM Cloud?

Salut i Aplicacions Multimèdia, S.L., a company from Reus with over fifteen years building business software. The team is made up of telecommunications engineers and analyst-programmers. SIAM Cloud is the trade name; the company is the same one behind GestioERP.

Do you build in-house or subcontract?

We build in-house. We design, program and maintain every line of our platforms. That is why we can touch any part of the product when a client needs something that isn’t there.

What languages do you support?

Support and documentation in Catalan, Spanish and English, with a team based in Reus.

Products and verticals

Which of your products is for me?

GestioERP if you need a management ERP (invoicing, POS, accounting, warehouse). Fitoware if you are a nursery and need the plant passport. InmoCRM if you are a real-estate agency. Miqat if you organise Umrah or Hajj trips. And if your case fits none of them, we build it custom.

Are the verticals modules or separate programs?

They are GestioERP modules. Vehicle workshop, appointment scheduling, self-storage, hotel, coaches or time tracking switch on over the same ERP, each with its own vocabulary and screens. You don’t pay for a separate program or duplicate customer data.

Can I run several companies from one account?

Yes, with the Multi-company module. Pick the company at login and switch with one click. Documents and accounting never mix; customers, items and stock are shared. It is what company groups, franchises and accountancies use.

Does the POS work without internet?

The Android app does: it keeps selling offline and syncs with your GestioERP when the connection returns. It includes a table map, kitchen display (KDS) and ESC/POS ticket printing.

What is the difference between the two Fitoware editions?

They cover the same regulation: the European plant passport (EU Regulation 2016/2031, format 2017/2313). What changes is where it lives. The Microsoft Dynamics 365 Business Central edition is a native AL extension for companies already on Business Central. The GestioERP edition is a module: the fast, affordable route if you don’t have a corporate ERP.

Artificial intelligence

Can the AI modify my data?

No. GestioERP’s assistant uses a read-only query engine: it can read, analyse and take you to the right screen, but it does not write. The API key is stored encrypted.

Does my data leave the company to use the AI?

It depends on the provider you choose. You can use Claude (Anthropic), OpenAI or Google Gemini, or local AI with Ollama, in which case nothing leaves your server. AI Analytics also runs locally or in the cloud (Groq).

What custom AI automations do you build?

Agents that read email, classify documents, extract invoice data via OCR, reply to customers or move information between systems that don’t talk to each other. The rule is simple: if it doesn’t save measurable hours, we don’t build it.

Custom development and hiring

Which platforms do you develop on?

Any that makes sense for the project: Microsoft Dynamics 365 Business Central, Azure, AWS, Google Cloud, Supabase, React/Node, PHP or Android and iOS apps. The problem chooses the platform, not us.

Do you build progress billing for construction firms?

Yes, as custom development: work certifications and progress billing, tracking what has been executed, certified and is still pending per line item. It is not a standard GestioERP catalogue module — it is a project.

How long does a custom project take?

We work in phases and show something that works early, in weeks, rather than a perfect document in months. The real timeline depends on scope, but the first usable version should never be more than a couple of months away.

What happens after delivery?

Regulations change and so does the business. We maintain and evolve what we deliver; our clients stay with us for years precisely because of that.

Are you Verifactu and TicketBAI compliant?

Yes, built into GestioERP along with e-invoicing. Compliance is not a paid add-on.

Still have a question?

Write to us and someone who actually built the product will answer, not a salesperson.

Get in touch