Servicio Técnico (SAT)
The technician app: work orders, signature and invoice from the phone
gestioerp.comGestioERP's field-service (SAT) app runs the whole service cycle: it creates work orders with automatic codes and states (new, on hold, resolved, closed, invoiced), logs hours, materials, photos and the customer's signature from the phone, and generates the delivery note or invoice in one click. It keeps a record of every customer and machine with its history, manages maintenance contracts with alerts and a technical solutions wiki. It works on the technician's phone and on the office computer.
The real GestioERP demos
A bar, a clothes shop, a clinic, an architecture practice, a refurbishment firm or a tutoring school: demo businesses set up for real, with their catalogue, their stock and their sales. You walk straight in, leaving nothing behind.
What's included
Service orders (work orders)
Automatic code, states (new, on hold, resolved, closed, invoiced), priorities and change history.
Hours, materials and signature
Log labour and materials used, upload photos and capture the customer's signature from the phone.
Invoice in one click
From the logged hours and materials the delivery note or invoice is generated automatically.
Customers, machines and history
A record for each customer and each machine, with the full history of interventions.
Maintenance contracts
Recurring fees and scheduled-maintenance alerts so no service is missed.
Technical wiki
A knowledge base with solutions and documentation, available on phone and desktop.
Screens
Click any screen to enlarge it.